Create a Shipment

Creating an inbound shipment is how you tell the warehouse what is on its way. Every package you send in should have a corresponding shipment record so the receiving team can identify it, check it in, and move it through the prep workflow without delays.

Opening the Shipment Form

  1. Navigate to the Inbound page from the sidebar.
  2. Click the New Inbound Shipment button in the top-right corner of the page.

A form will appear where you can enter all the details about your incoming shipment. The fields you see may vary slightly depending on your inbound field settings, but the overall flow is the same for every fulfillment type.

Choosing a Fulfillment Type

The first thing you do in the form is select a Fulfillment Type. This controls which fields the form shows you and how the warehouse handles the units on arrival. The six types are described on the Inbound overview page.

A few fields are tied directly to your choice:

  • Transparency Codes appear only for FBA. Upload a PDF of your Amazon Transparency labels (2x1 format) and warehouse staff will print them while receiving.
  • Shipping labels appear only for Two-step, since that is the workflow where the warehouse forwards the package on using a label you supply.
  • ASIN, Amazon SKU, and List Price are hidden for Two-step, and ASIN is also hidden for Shopify.

Filling in the Form

The form covers the details the warehouse needs to identify and process your units: the date you ordered, the supplier, item name, quantity, colour, size, unit cost, order number, brand SKU, UPC, ASIN, Amazon SKU, list price, tracking numbers, and notes.

Which fields are required is set by your prep center, not by the software. Each prep center configures its own inbound form, so the fields you see -- and which of them you must fill in -- depend on how yours has set things up. You do not need to guess: any field that is not required is labelled optional right in the form. If a field you expect is missing, or one you never use keeps appearing, ask your prep center to adjust the configuration.

Two fields are worth calling out:

ASIN -- when you enter a valid ASIN, the system attempts to pull in product details automatically, which speeds up entry and cuts down on typos in product names.

UPC -- the product's barcode number. Providing it helps the warehouse match and scan units accurately during receiving.

Multipacks and Bundles

Every quantity in the system represents a single physical unit. That matters when what you are sending in is not sold one at a time, so the form asks how the item is sold before you enter quantities.

Sold as

The Sold as field has three settings:

  • Individual -- one unit is one sellable item. Nothing special to do.
  • Multi-pack -- several identical units are sold together as one pack, for example a 6-pack of the same bottle.
  • Bundle -- several different products are sold together as one listing.

Multi-packs

Choose Multi-pack and a Units per pack field appears. Enter the total number of individual units in Quantity, not the number of packs.

If you bought 10 six-packs, that is Quantity = 60 and Units per pack = 6. The form shows a read-only Pack Summary underneath confirming what it understood -- in this case, "10 packs with 6 units each." Check that line before submitting; it is the quickest way to catch a mix-up between packs and units.

Bundles

Choose Bundle and the form splits into a parent order and its child items. Because bundles change how inventory is tracked, the first time you create one you will be shown an overview you have to read and acknowledge. The essentials:

  • The parent order is your sellable inventory. You ship and manage the bundle using the parent only.
  • Child orders are components. They exist to track inbound quantities of the individual products and cannot be shipped on their own -- the system blocks it to prevent inventory corruption.
  • Bundles are assembled automatically once all child items are available in matching quantities. When a bundle is created the child inventory is consumed; if a bundle is broken apart, that inventory is restored.
  • Quantities everywhere still mean physical units, never "sellable bundles."

Because the components carry their own details, fields such as supplier, colour, size, brand SKU, UPC, unit cost, order number, tracking, and notes move down to the child items rather than sitting on the parent.

Getting bundles wrong causes shipment problems and inventory mismatches, so take the time to set the components up correctly.

Submitting the Shipment

Once all your fields are filled in, click the Create button at the bottom of the form. A success notification will appear confirming that the shipment was created, and the inbound table will refresh to show your new rows.

If you need to make changes after submitting, you can click on the row in the table to open the edit view. See the Edit & Delete Orders page for more details.

Next Steps

After you have created a few shipments by hand, the Upload CSV feature will save you time when you have large batches to enter at once.

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